In the beginning we will be doing mainly start up support.
You need to contact your families to see where they are in a process.
Do they have username and login?
Did they get a email tracking the shipment? Normally it will take five days.
Have you logged in?
Do you have materials?
For you as teachers
Do you have their contact information?
Are they in the right sections?
Once they have the materials, you need to help the parents deal with all the stuff. I have a quick here's where you start speech.
You will need to keep detailed documentation.We must log everything in Connexus. I would recommend an unofficial log also with personal details to help you remember and connect to each student/family/parent.
You will have MANY open issue. You need to keep track on them also. A spreadsheet. A list. Post it Notes. Whatever works for you.
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